FAQ’s

Mentoring, Coaching and Counselling

What is the difference between coaching, mentoring, and counselling?

  • Coaching focuses on achieving specific goals and improving performance. 

  • Mentoring involves guidance and advice from a more experienced individual. 

  • Counselling addresses emotional and psychological issues.

What qualifications do your coaches, mentors, and counsellors have?

  • Our team members are highly qualified with relevant certifications and extensive experience in their respective fields. Everyone is DBS checked and receives regular supervision.

How long do sessions typically last and the frequency?

  • Sessions are 50 minutes in length, carried out on a weekly basis.

Is my information kept confidential?

  • Yes, all information shared during sessions is kept strictly confidential in accordance with our privacy policy and GDPR regulations. 

How do I book a session?

  • You can book a session by downloading and completing the referral form off our website, which is then emailed to info@neurothrive.org.uk

Do you offer group sessions?

  • Yes, we offer both individual and group sessions depending on your needs and preferences.

What is your approach to supporting neurodiverse individuals?

  • Our neuro-affirming approach ensures that support is compassionate, individualised, and focused on embracing strengths and navigating challenges

Who can benefit from these services?

  • While our tailored services are specifically designed for neurodiverse individuals, their families, and the professionals who support them, we also extend our support to anyone seeking guidance and support.

How do I know which service is right for me?

  • We offer an initial consultation to understand your needs and recommend the most suitable service.

How are sessions conducted?

  • Sessions can be conducted in-person, online, or via phone, depending on your preference and convenience.

What can I expect during a session?

  • You can expect a supportive, confidential environment where your needs and goals are the focus.

What is the cost of these services?

  • Pricing varies based on the type of service and the duration of the sessions. Please contact us for detailed pricing information.

What if I need to cancel or reschedule a session?

  • We understand life’s challenges and have a flexible cancellation/rescheduling policy. Please contact us at least 24 hours in advance to make changes to your appointment.

Can I get support for a specific issue or challenge?

  • Absolutely. Our services are tailored to address a wide range of issues and challenges. Please discuss your specific needs with us during your consultation.